AS OF 5TH JANUARY 2021 WE WILL BE STAYING OPEN
FOR ALL ESSENTIAL MAINTENANCE, SERVICING AND MOT'S
TO KEEP YOUR VEHICLES SAFE AND LEGAL.
MONDAY TO FRIDAY 8.30AM TILL 5.00PM
If you need a Service, MOT or any other mechanical repair please call 01263 513181 to make an appointment.
CLICK & COLLECT IS AVAILABLE BUT OUR SHOWROOM WILL REMAIN CLOSED UNTILL FURTHER NOTICE!
UNFORTUNATELY NO TEST DRIVES ARE ALLOWED.
WE ARE ABLE TO OFFER CLICK AND COLLECT USED CAR SALES
if you are interested in a used car please ring: 01263 513181 or email: firstname.lastname@example.org
You will be able to view all our used cars safely outside and on our website, we do not operate distance selling.
OPEN - ACCOUNTS AND CARD PAYMENTS ONLY
Please stay in your car while we are serving you.
Please wear a face mask and social distance.
We all have a responsibility to comply with Government regulations and guidance, failure to do so may also place you at risk of a fine
and jeopardise your health as well as ours.
The Directors and Staff at the East Coast Motor Company.
Motor Industry Code of Practice for Service & Repair
Our dealership is committed to an open, transparent and fair way of doing business. We have subscribed to the Motor Industry Code of Practice for Service & Repair, and committed to:
- Honest and fair services
- Open and transparent pricing
- Completing work as agreed
- Invoices that match quoted prices
- Competent and conscientious staff
- A straightforward, swift complaints procedure
Alternative Dispute Resolution
The Motor Ombudsman will offer free impartial advice and when appropriate an Alternative Dispute Resolution (ADR) service that we are fully committed to in the event that your are not satisfied with the outcome of a dispute.
For further information you can visit their website at http://www.themotorombudsman.org or call their Consumer Advice Line: 0345 241 3008.