AS OF 12TH APRIL 2021 OUR CAR SALES SHOWROOM WILL BE OPEN
TO COMPLY WITH CURRENT GUIDLINES AND TO PROTECT ALL OUR STAFF AND CUSTOMERS, WE WILL BE WORKING A LITTLE DIFFERENTLY
WE WOULD ASK THAT YOU MAKE AN APPOINTMENT IN ADVANCE WITH OUR SALES TEAM, TO ENABLE US TO KEEP OUR VEHICLES SANITISED AND OUR NUMBERS INSIDE THE SHOWROOM TO A MINIMUM
OUR WORKSHOP IS OPEN FOR ALL MAINTENANCE, SERVICING AND MOT'S
TO KEEP YOUR VEHICLES SAFE AND LEGAL.
MONDAY TO FRIDAY 8.30AM TILL 5:30PM
If you need a Service, MOT or any other mechanical repair please call 01263 513181 to make an appointment.
MONDAY TO FRIDAY 9AM TILL 5:30PM
SATURDAY 9AM TILL 5PM
WE ARE ALSO ABLE TO OFFER CLICK AND COLLECT USED CAR SALES
if you are interested in a used car please ring: 01263 513181 or email: email@example.com
You will be able to view all our used cars safely outside and on our website, we do not operate distance selling.
OPEN - ACCOUNTS AND CARD PAYMENTS ONLY
Please stay in your car while we are serving you.
Please wear a face mask and social distance.
We all have a responsibility to comply with Government regulations and guidance, failure to do so may also place you at risk of a fine
and jeopardise your health as well as ours.
The Directors and Staff at the East Coast Motor Company.
Motor Industry Code of Practice for Service & Repair
Our dealership is committed to an open, transparent and fair way of doing business. We have subscribed to the Motor Industry Code of Practice for Service & Repair, and committed to:
- Honest and fair services
- Open and transparent pricing
- Completing work as agreed
- Invoices that match quoted prices
- Competent and conscientious staff
- A straightforward, swift complaints procedure
Alternative Dispute Resolution
The Motor Ombudsman will offer free impartial advice and when appropriate an Alternative Dispute Resolution (ADR) service that we are fully committed to in the event that your are not satisfied with the outcome of a dispute.
For further information you can visit their website at http://www.themotorombudsman.org or call their Consumer Advice Line: 0345 241 3008.