The East Coast Motor Company - Ford Motability - Where you choose the car, and we do the rest!
The Motability scheme was set up in 1977 to help disabled people, their
families and carers get mobile. It was designed to give them a feeling of
independence that everyone deserves to have.
As one of the founding motor manufacturers, Ford was there at the very beginning. Since then, Ford Motability is proud to have supplied over half a million Motability vehicles.
Our award-winning cars are versatile, roomy, stylish and deliver exceptional driving dynamics. You can also take advantage of our large support network of Motability accredited Dealers and benefit from the service of over 1,000 dedicated Motability Specialists. Now find out more about how the scheme works and whether you’re eligible.
Step 1. Choose your car
Your Ford Motability Specialist can help you choose the car to suit you
best. To find the one that’s right for your needs, it’s important you
experience our cars first hand. Your fully trained Motability Specialist can
arrange either an accompanied test drive, or a test ride if you’re going to be
the passenger. If it’s easier, we can also organise home visits or come and
Things you’ll need to consider include:
Step 2. Place your order
When you’ve decided on your car, your Motability Specialist will set up
your agreement by entering your details, and those of the car, into Motability
online. The price is now guaranteed against that vehicle from this point. At
this stage, a wide range of adaptations can be ordered and these will be ready
for you when you collect your car. Motability check your eligibility with the
Department of Work and Pensions and confirm back to your Dealer that they can
place an order for your Ford vehicle.
Your Dealer will then be able to advise you when your new car will be delivered, which could be as little as a few weeks.
Step 3. Collect your car
Once your delivery date is confirmed, your Dealer will finalise your
insurance, loss and damage protection details.
When you go to collect your car, they will give you a thorough handover so you’re familiar with the key features. To finance your car, you’ll also need to enter your PIN, to sign the hire agreement between yourself and Motability Operations.
Finally, if you have an Advance Payment, this will need to be paid to the Dealer (in one lump sum). Motability Operations will hold the V5 document.
You are now free to enjoy your new car from Ford Motability.
Simply assign your allowance to Motability and you’ll get a brand new car every three years. Your allowance covers most of the running costs, so all you have to do is fill your car with fuel.
Your agreement includes:
There are many vehicles available at no additional cost to your allowance. However, if you do want a higher specification vehicle or one of our larger cars, you will need to pay an additional one-off ‘Advance Payment’.
If you’re receiving either of the following benefits, you could qualify for a car under the Motability scheme:
Even if you can’t drive yourself, you could still get a car on the Motability scheme by nominating a family member, guardian or your carer as your driver.
You should have received an Award Notice with details of your allowance
from the Department of Work and Pensions (DWP). If they haven’t sent you one,
or if you’ve mislaid it, simply contact the DWP on: 03457123456.
Remember, if you’re thinking about joining the scheme, you must have at least 12 months of your award remaining.
For more information on awards and benefits from the DWP, visit the Department of Work and Pensions website.
In case you’re a bit too rushed to read all about Ford Motability right now, we’ve gathered together the questions people ask most frequently.
What do all the acronyms
HRMC-DLA – the Higher Rate Mobility Component of the Disability Living Allowance.
WPMS – War Pensioners’ Mobility Supplement
DWP – the Department for Work and Pensions. The DWP send you notification of your allowance and can tell you what you’re entitled to. Their number is 03457 123456
How do I qualify for the Motability Scheme?
To qualify, you need to receive either the Higher Rate Mobility Component of the Disability Living Allowance (HRMC-DLA) or the War Pensioners’ Mobility Supplement (WPMS). You can find out more from the Department for Work and Pensions at dwp.gov.uk
Seat heights and door widths are important to me when choosing a car. Where can I find this information about Ford cars?
There are a number of good options:
Which bodystyle should I choose (e.g. saloon, estate, and
The best thing is to contact the Motability specialist at a Motability accredited Ford Dealership. As well as advising you, they can arrange test drives, or test rides, to help you decide.
Can I still get a car on the Contract Hire scheme, when I’ve less than three years left on my HRMC-DLA?
You should expect to receive the allowance for the full length of the agreement you choose. However, Motability accepts applications as long as you have at least 12 months of your award remaining when you apply.
Is there an age restriction on the Contract Hire scheme?
The HRMC-DLA can be awarded to disabled children aged three and above. So, if you are a parent or guardian of a child who receives the allowance, you can order a car for use on their behalf. As long as you, or your child, receives either the HRMC-DLA or WPMS you are eligible to lease a car through Motability.
The Motability all-inclusive package includes insurance for two named drivers.
Therefore you can still lease a new car even if you do not drive – simply nominate two drivers who can drive on your behalf. There are a few rules surrounding who can drive your car:
What else is included with the lease?
We want you to enjoy your car without having to worry, so all this is included in Motability’s all-inclusive package: